Frequently Asked Questions

Frequent Asked Questions Frequently Asked Questions

 

Do you have a question about membership or something particular in our program? You might be able to find the answer below!
If you still need some help, please call our friendly team on 07 3036 0888 or click here to send us an enquiry and we'll get back to you ASAP

 

 

How do I access the deals

HOW DO I ACCESS THE DEALS?

There are many ways to access your QRI membership benefits and savings. A lot of our deals are available online. Once we have provided you with your membership number, visit www.qri.com.au and click ‘Register’ in the top right-hand corner to set your username and password. Once your registration has been approved, you can browse through ‘Your Benefits & Services’ for many different deals, get an insurance quote, purchase gift cards through our online store etc. You can also access some discounts directly by showing your QRI Lifestyle membership card at selected shops, cafes, restaurants and entertainment venues. Please call our friendly team on 07 3036 0888 for more information.

How do I save money

HOW DO I SAVE MONEY WITH QRI?

Everyone’s lifestyle and spending is different, and with this in mind, QRI Lifestyle provides a great range of discounts and special offers. Your QRI membership can help you save across the board from your grocery shopping to insurance, weekend leisure activities and holidays.
Just some of these savings include: discounted movie tickets, discounted theme park tickets and passes, online shopping deals, competitive insurance, member-use holiday units at great rates, car hire discounts and loads of online booking discounts for travel and accommodation.
Also, our much-loved gift cards ensure you save up-front. Pre-purchased gift cards are available for all major retailers. These can be used for your regular grocery shopping, purchases of electronic goods, clothing, gifts and more.

How do I use the gift cards

HOW DO I USE THE GIFT CARDS?

Firstly – purchase these either online through our website at www.qri.com.au or call us on 07 3036 0888.
Gift Cards are either plastic (physical) cards which we post or deliver to you for free, or e-cards which get emailed to you.
To use the plastic gift cards, simply swipe these at the register and enter the 4-digit pin on the back of the card. Just like your regular debit card!
To use the e-gift cards, either print these out and ask a store assistant to process your order, or at the self checkouts enter the long card number and the pin.

Buying Concert and event tickets

HOW DO I PURCHASE CONCERT AND EVENT TICKETS?

QRI can get group allocations of tickets to selected shows and events. Feel free to call or email us to express your interest in an upcoming show or sporting event, and we can do the work for you to source tickets! *Conditions apply

Lost Membership Card

WHAT DO I DO IF I'VE LOST MY MEMBERSHIP CARD?

If you lose your membership card, please contact us for a free replacement by calling us on 3036 0888 or email us at info@qri.com.au

How do I update my details

HOW DO I UPDATE MY DETAILS?

If any of your circumstances change, please call us on 3036 0888 and inform one of our friendly team members, or email us at info@qri.com.au

Frequent Values

WHAT IS FREQUENT VALUESTM?

Frequent ValuesTM is the leading dining and leisure program in Australia and New Zealand. Designed to provide you and your family with valuable savings all year round, the program includes 20% off your total bill at over 1,900 participating restaurants, hotel offers, attractions, local activities, magazine subscriptions, floral arrangements, gift baskets and much more!