FAQ's
How to log into the new website.
Head to the login back and select the forgot password link.
Enter your email address into both the username and email address sections.
If you are a current QRI member and the email address you entered is the email address we have connected to your membership, you will receive a password reset email.
If you have any issues, please email your details to info@qri.com.au
Want some more information on how to navigate the new website? Check out our video tutorials below.
General website tour - https://youtu.be/WliOYempehI
Information on how to purchase gift cards - https://www.youtube.com/watch?v=pUoVA68N1hw
How to book holiday accommodation - https://www.youtube.com/watch?v=e_MKjmeig_E
New App tour - https://www.youtube.com/watch?v=9toVieVIl9c
How do I access the deals?
There are many ways to access your QRI membership benefits and savings. A lot of our deals are available online. Once we have provided you with your membership number, visit www.qri.com.au and click ‘Register’ in the top right-hand corner to set your username and password. Once your registration has been approved, you can browse through ‘Your Benefits & Services’ and 'QRI Rewards' for many different deals, get an insurance quote, purchase gift cards through our online store etc. You can also access some discounts directly by showing your QRI Lifestyle membership card at selected shops and entertainment venues. Please call our friendly team on 07 3036 0888 for more information.
How do I save money with QRI?
Everyone’s lifestyle and spending is different, and with this in mind, QRI Lifestyle provides a great range of discounts and special offers. Your QRI membership can help you save across the board from your grocery shopping to insurance, weekend leisure activities and holidays.
Just some of these savings include: discounted movie tickets, discounted theme park tickets and passes, online shopping deals, member-use holiday units at great rates, car hire discounts and loads of online booking discounts for travel and accommodation.
Also, our much-loved gift cards ensure you save up-front. Pre-purchased gift cards are available for all major retailers. These can be used for your regular grocery shopping, purchases of electronic goods, clothing, gifts and more.
How do I use the gift cards?
Firstly – purchase your desired gift card either online through our website at www.qri.com.au or call us on 07 3036 0888.
Gift Cards are either plastic (physical) cards which we post or deliver to you for free, or e-cards which get emailed to you.
To use the plastic gift cards, simply swipe these at the register and enter the 4-digit pin on the back of the card. Just like your regular debit card!
To use the e-gift cards, either print these out or show on your mobile to process your order, or at the self checkouts enter the long card number and the pin.
Click the gift card below to view information on how to use these cards
How do I purchase concert & event tickets?
QRI can get group allocations of tickets to selected shows and events. Feel free to call or email us to express your interest in an upcoming show or sporting event, and we can do the work for you to source tickets! *Conditions apply
What is the E-membership card?
From 1st July 2018 QRI has made a move to reduce plastic wastage by introducing an e-membership card. You can view this when you login as a member. If you would specifically like a plastic card, please call us on 3036 0888 or email us at info@qri.com.au
How do I update my details?
If any of your circumstances change, please call us on 3036 0888 and inform one of our friendly team members, or email us at info@qri.com.au
User Guide for QRI rewards
We’re excited to bring you our very own QRI rewards program!
First time using the QRI Rewards portal? Feel free to use our tutorial video or step by step User Guide to get the most out of your shopping experience.
Click here to read more information
